General Training Sample Passage 3

General Training Reading Passage 3 – Workplace Letter: Staff Travel Policy Update

Passage:
To: All Staff Members
From: Human Resources Department
Date: 15 October 2025
Subject: Updated Travel Policy for Business Trips

Dear Team,

We are writing to inform you of updates to our staff travel policy for business-related trips effective from 1 November 2025. Employees traveling for work are required to book flights and accommodations through our approved travel portal. Personal bookings will no longer be reimbursed unless prior approval is granted.

Travelers must adhere to the company’s guidelines on transportation class, hotel ratings, and daily allowances. Receipts for all expenses must be submitted within five business days of completing the trip. Non-compliance with the updated policy may result in delayed reimbursement or non-payment of expenses.

We encourage all employees to familiarize themselves with the updated policy and reach out to the HR department for any clarifications. Thank you for your cooperation in ensuring smooth and efficient business travel management.

Questions:

1. The updated travel policy takes effect from 1 November 2025.

   • True

   • False

   • Not Given

2. Employees can still book personal flights and get reimbursed without approval.

   • True

   • False

   • Not Given

3. Receipts must be submitted within five business days.

   • True

   • False

   • Not Given

4. Non-compliance may delay reimbursement.

   • True

   • False

   • Not Given

5. Employees are encouraged to read the updated policy.

   • True

   • False

   • Not Given

6. Multiple Choice: Who should employees contact for clarifications?
   a) Travel agents
   b) HR department
   c) Their manager
   d) Finance department

7. Sentence Completion: Travelers must follow guidelines regarding __________.
   a) flights, hotels, and allowances
   b) office dress code
   c) meeting schedules
   d) project deadlines

8. Matching Headings (choose correct paragraph heading):

   • Paragraph 1:

   • Paragraph 2:

   • Paragraph 3:

9. Multiple Choice: The main purpose of the letter is to:
   a) Announce a team-building event
   b) Inform staff about the updated travel policy
   c) Request vacation approvals
   d) Promote company benefits

10. True/False/Not Given: The HR department will handle all employee bookings.

Answer Key:

1. True

2. False

3. True

4. True

5. True

6. b) HR department

7. a) flights, hotels, and allowances

8. Paragraph 1 – Policy announcement and effective date
   Paragraph 2 – Guidelines and compliance
   Paragraph 3 – Instructions and contact information

9. b) Inform staff about the updated travel policy

10. Not Given